FAQ - Frequently Asked Questions

How do I change or reset my password?

There are two ways to change your password:

* One way is on your Profile page, which you can access by signing into and clicking on the “Edit Profile” link, then “Change” next to the password field.

* The second way you can change your password is to sign in and click on the “My Settings” link, then click “Change” next to the password field.

If you forget your password you can reset it anywhere you would sign in. Just click the “Forgot your password?” link. You’ll receive an email in a few minutes containing a link that will allow you to reset your password.

How do I enable Javascript?

For our platform to properly function on your browser, you should enable Javascript. Otherwise, it’s likely you will run into error messages. Here’s how to enable it:

Internet Explorer (6.0)
1. Select Tools from the system menu.
2. Select Internet Options.
3. Click Security.
4. Click Custom Level.
5. Scroll down until you see section labeled Scripting.
6. Under Active Scripting, select Enable and click OK.


Internet Explorer (7.0)

1. Select Tools > Internet Options.
2. Click on the Security tab.
3. Click the Custom Level button.
4. Scroll down to the Scripting section.
5. Select Enable for Active Scripting and Scripting of Java Applets.
6. Click OK.
7. Select YES if a box appears to confirm.
8. Click OK. Close window.
9. Reload page.


Mozilla Firefox (1.0)

1. Select Tools from the top menu.
2. Choose Options.
3. Choose Web Features from the left navigation bar.
4. Select the checkbox next to Enable JavaScript and click OK.


Mozilla Firefox (2.x)

1. Open Firefox.
2. On the Tools menu, click Options.
3. Click Content in the Options list.
4. Under the Content section, check the box next to Enable JavaScript.
5. Click the Advanced button to open the Advanced JavaScript Options box.
6. Check the appropriate boxes under Allow scripts to.
7. Click OK.
8. Click OK.


Apple Safari

1. Select Safari from the top menu.
2. Choose Preferences.
3. Choose Security.
4. Select the checkbox next to Enable JavaScript.